Microsoft Dynamics 365 is the next generation of intelligent business applications that enable organizations to grow, evolve and transform. These applications unify CRM and ERP capabilities by delivering new purpose-built applications that work seamlessly together to help manage specific business functions across Sales, Customer Service, Operations, Financials, Field Service, Project Service Automation, Marketing, and Customer Insights. Accelerate your digital transformation to meet the changing needs of customers and capture the new business opportunities of tomorrow.Our best solutions, even better together
Built on an extensible platform with shared data and digital intelligence, Dynamics 365 helps your team make the most of every minute.
Get individual apps that work brilliantly on their own or together - so you can tailor a solution to your needs. And with Business and Enterprise editions, you’re covered from a few employees to thousands.
Help your employees work more efficiently. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools. Employees can do CRM tasks in Outlook and ERP tasks in Excel.
Improve your decisions with data. With Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning built in, Dynamics 365 helps you and your employees turn big data into actionable plans.
Give your teams easy-to-use applications that provide a single view of your data - and a single platform for business growth. They all work with Microsoft Power Apps and Microsoft Flow.
Each application solves real problems and delivers real value. But combine them and you get the power and posibilities to transform your business.
Grow your business profitably
Use built-in digital intelligence and automated business processes to increase your revenue while controlling acquisition costs.
Sell more by staying focused
Maximize your sales team’s performance by reducing distractions and helping them focus on the priorities.
Work smarter to win faster
Close deals faster by working efficiently, collaborating, and applying contextual insights from your sales management software.
Create consistency and loyalty
Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.
Make your agents' jobs easier
Give your agents complete information in a single customer service software app to make smart decisions and provide great service.
Get an adaptive engine
Respond quickly to customer and market changes within an agile, cloud-based environment that has digital intelligence built in.
Work smarter with connected operations
Get visibility across connected distribution, customer service, sales, and marketing systems so you can innovate your products and processes to meet rising expectations. Dynamics 365 for Operations delivers this ERP system continuity and helps you:
Deliver exceptional customer experiences
Give your salespeople the product and customer information they need to provide immediate, personalized service across social media, mobile sites, stores, and other retail touch points. Dynamics 365 for Operations also helps you:
Fast-track your business performance
Get a live view of all your numbers and data analytics from Dynamics 365 for Operations. This cloud-based Microsoft ERP system provides the relevant information you need to deliver strategic, data-driven insights to key departments. This helps you:
Roll out powerful ERP tools
Get real-time information on almost any device, at any time. Dynamics 365 for Operations simplifies and accelerates business process changes. And it’s based in the cloud, so it integrates with legacy systems and scales globally with ease. So your organization:
Connect your business
Consolidate multiple systems into a single, connected application - one that integrates closely with Office 365 - to save your employees time.
Make better decisions
Get a complete picture of your business - from accounting, sales, purchasing, inventory, and customer service - with reliable reports.
Start and grow easily
Get up and running quickly in the cloud, so changing financial management systems doesn’t get in the way of running your business.
Get super-charged scheduling
Fit in more appointments a day - to make the most of your employee workloads, mileage, and more - with optimized scheduling tools.
Equip your mobile workforce
Give your technicians what they need - in native mobile apps for iOS, Android, and Windows - to offer great field service.
Profit from predictive services
Go from a traditional break-fix repair model to a more profitable, never-fail service model with built-in data collection, analysis, and alerts.
Create profitable relationships
Earn your customers’ long-term trust - and ongoing business - by reliably setting and meeting their expectations using intelligent tools.
Enable productive employees
Help your teams work efficiently by giving them automation technology and a complete view into their client relationships.
Innovate to grow
Rely on our innovative solution to provide the insights you need to prepare for change, stay competitive, and grow profitably.