ERP Cloud

The Cloud ERP solutions allow you to:

• Minimize your initial investment: Help reduce your startup costs by avoiding upfront hardware and software purchases.


• Get up and running quickly: Hosted ERP solutions generally offer faster deployment options.


• Manage your cash flow better: Support your business as it grows with low and predictable costs that scale with actual use of your solution. You can also purchase a traditional perpetual license and have it hosted by a partner.


• Scale the solution as needed: Many partner-hosted ERP solutions offer scalability that fits to your organization's exact needs and can be adjusted as your needs change.


• Maximize internal IT resources: Free up your internal IT staff for tasks that provide more value to your organization.

Information that is insightful and actionable

• Contextual Analytics: Visualize the business with out-of-the box or configurable real-time dashboards, drill-down analysis, and powerful inline data visualization.


• Guided Processes: Streamline approvals, improve consistency, and enforce best practices with guided dialogs and flexible workflows.


• Actionable Insight: Better identify new opportunities and trends with intuitive segmentation tools, conditional formatting rules, and powerful reporting features.


• Goal Tracking: Better track and measure key business goals such as marketing leads, sales quota, and first-call resolution rates with holistic goal management.


• Operational Efficiency: Achieve operational efficiencies and improve information flow with data import and cleansing tools, activity auditing, and field-level security.

An organization that is collaborative and united

• Contextual Document Libraries: Manage the creation of marketing collateral, sales proposals, and customer contracts with integrated document management and versioning.


• Teaming: Foster greater internal collaboration and improve work state management with team record ownership, comprehensive queues, and real-time communication tools.


• Business Connections: Identify new business connections and gauge online influence with the Connections feature and the Social Connector.


• Portals: Streamline the event management processes and better enable customer self-help with robust portal solutions.


• Mobility: Maximize your staff’s productivity outside the office with easy access to CRM data and features using the offline client or any web-enabled mobile device.


• Value-Add Solutions: Find solutions and expertise through the Microsoft Dynamics Marketplace and manage solutions directly from within Microsoft Dynamics CRM.

Become a Dynamic Business

• Marketing: Maximize Marketing Spend

Improve your organization’s marketing effectiveness with Microsoft Dynamics CRM. Provide your marketing professionals with flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking, and insightful analytics to improve your marketing effectiveness.



• Sales: Win More Deals

Spend more time on selling and less time on administrative tasks with Microsoft Dynamics CRM. Take advantage of full lead to cash visibility, lead and opportunity tracking, streamlined approvals, and real-time sales forecasts to drive increased sales output and higher close rates.



• Customer Service: Delight Customers

Provide compelling customer service experiences that build customer loyalty with Microsoft Dynamics CRM. Empower your people with tools that simplify case management, streamline escalations, improve knowledge sharing, and enable more effective account management, all while helping to contain service costs.



• Extended CRM: Optimize All Relationships

Use the inherent flexibility and extensibility of Microsoft Dynamics CRM to maximize the value of all relationships. Quickly create custom business applications and industry solutions without compromising on capabilities, budget, or delivery time right from within Microsoft Dynamics CRM.